How to Cancel PhonePe AutoPay Subscription | फोनपे ऑटोपे कैसे बंद करें

PhonePe AutoPay (UPI mandates) automatically deducts money for various subscriptions. This comprehensive guide covers all methods to cancel PhonePe AutoPay mandates.

Key Information: Canceling AutoPay stops future automatic deductions. You should also cancel the subscription from the respective service (Netflix, Amazon, etc.) for complete stoppage.

1. Canceling AutoPay via PhonePe App (Recommended)

The easiest way to manage all mandates:

Open the PhonePe app and log in
Tap on AutoPay or go to Services → AutoPay
You will see all active mandates
Select the mandate you want to cancel
Tap Cancel Mandate or Stop AutoPay
Confirm the cancellation

Note: You can view details like merchant name, amount, and next deduction date before canceling.

2. Canceling Specific Mandate

To cancel a particular subscription's AutoPay:

Open PhonePe app
Go to AutoPay section
Search or scroll to find the specific service (e.g., Netflix, Amazon, Hotstar)
Tap on it and select Cancel Mandate
Enter reason and confirm

3. Canceling via UPI App / Bank

If mandate is not visible in PhonePe:

Open your bank's UPI app or internet banking
Go to Mandates or AutoPay / Recurring Payments
Find the PhonePe or merchant mandate
Select and cancel the mandate

4. Canceling from Merchant Side

Best practice for complete cancellation:

First cancel subscription from the service (Netflix, Spotify, etc.)
Then cancel the AutoPay mandate in PhonePe
Check your bank statement for any pending deductions

Critical: Canceling only the mandate without canceling the original subscription may lead to failed payments and penalties.

Important Notes

Confirmation: You will receive an SMS and in-app confirmation after cancellation
Time: Cancellation is usually instant but may take up to 24 hours to reflect
Multiple Mandates: You can cancel all active AutoPay mandates from one place in PhonePe

Troubleshooting

If Mandate Not Visible in PhonePe:

Check in your bank's UPI app
Search by merchant name
Contact PhonePe support

If Auto Debit Still Happens:

Verify cancellation in PhonePe and bank
Contact the merchant service
Raise dispute with bank

Contacting PhonePe Support

In-App: Chat support in PhonePe app
Helpline: 080-68727374
Email: support@phonepe.com

Best Practices

Regularly review all active AutoPay mandates in PhonePe
Cancel subscription from the service first
Keep payment confirmation records

Always cancel both the service subscription and the AutoPay mandate to avoid any unwanted deductions.

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