How to Cancel Amazon Music Unlimited Subscription | अमेज़न म्यूजिक अनलिमिटेड कैसे बंद करें
Amazon Music Unlimited is a premium music streaming service offering 100 million songs, podcasts, and HD audio quality. This comprehensive guide covers all methods to cancel your Amazon Music Unlimited subscription across different devices and platforms, whether you subscribed directly through Amazon, a third-party app store, or as an Amazon Prime add-on.
Key Information: Canceling Amazon Music Unlimited stops future charges but you retain full access to all music and features until the current billing period ends. Any downloaded songs for offline listening will become unavailable after your subscription expires. Your playlists and preferences are saved if you decide to resubscribe later.
1. Canceling via Amazon Website
The most reliable method to cancel Amazon Music Unlimited directly through the Amazon website:
- Visit www.amazon.in (or www.amazon.com) and sign in to your account
- Hover over Account & Lists in the top-right corner
- Click Your Account
- Scroll down and select Memberships & Subscriptions
- Find Amazon Music Unlimited and click Manage Subscription
- Select Cancel Subscription
- Follow the on-screen confirmation prompts to complete cancellation
Note: After canceling, Amazon will show you the exact date until which you have access to Amazon Music Unlimited. A confirmation email will be sent to your registered email address.
2. Canceling via Amazon Music App (Mobile)
To cancel your subscription directly through the Amazon Music mobile app:
- Open the Amazon Music app on your Android or iOS device
- Tap your Profile Icon or the Settings gear icon
- Tap Amazon Music Unlimited
- Select Manage Subscription
- Tap Cancel Subscription and confirm when prompted
Note: If you originally subscribed through Google Play Store or Apple App Store, the app will redirect you to the respective platform to complete the cancellation. Follow the steps for those platforms listed below.
3. Canceling via Google Play Store (Android)
For subscriptions originally purchased through Google Play on Android devices:
- Open the Google Play Store app on your Android device
- Tap your Profile Icon in the top-right corner
- Go to Payments & Subscriptions → Subscriptions
- Find and tap Amazon Music Unlimited
- Tap Cancel Subscription
- Select a reason and confirm the cancellation
To Cancel Google Pay Autopay Mandate:
- Open the Google Pay app on your device
- Tap your Profile Icon → Manage Autopay
- Locate the Amazon Music Unlimited or Amazon mandate
- Tap Manage → select Revoke or Cancel Mandate
Important: Simply revoking the Google Pay autopay mandate does not cancel your Amazon Music Unlimited subscription. Always cancel the subscription from the Google Play Store as well to fully stop future charges.
4. Canceling via Apple App Store (iOS)
For subscriptions originally purchased through Apple App Store on iPhone or iPad:
- Open the Settings app on your iPhone or iPad
- Tap your Apple ID / Name at the top
- Tap Subscriptions
- Select Amazon Music Unlimited from the list
- Tap Cancel Subscription and confirm when prompted
Note: Subscriptions billed through Apple cannot be canceled via the Amazon website or app. Refund requests for Apple-billed subscriptions must be submitted through reportaproblem.apple.com.
5. Canceling Amazon Music Unlimited as a Prime Add-On
If your Amazon Music Unlimited is added to an existing Amazon Prime membership, follow these steps:
- Visit www.amazon.in and sign in to your account
- Go to Account & Lists → Your Account
- Click Memberships & Subscriptions
- Find Amazon Music Unlimited under your Prime add-ons
- Click Manage Subscription → Cancel Add-On
- Confirm the cancellation — your Amazon Prime membership will remain active
Critical: Canceling Amazon Music Unlimited as a Prime add-on does not cancel your Amazon Prime membership. Both are billed separately and must be managed independently. Verify your Prime membership status after canceling the add-on.
6. Canceling via Amazon Echo or Alexa Device
You cannot cancel directly through an Echo or Alexa device, but you can initiate the process through the Alexa app:
- Open the Alexa app on your smartphone
- Tap More → Settings
- Select Music & Podcasts
- Tap Amazon Music
- You will be redirected to the Amazon website — follow the website cancellation steps above
Note: After canceling, Alexa will no longer be able to play Amazon Music Unlimited content. You can still use Alexa with Amazon Music Free or other linked music services.
7. Canceling Bank-Linked Autopay
If Amazon Music Unlimited charges continue even after canceling the subscription:
- Log in to your bank's internet banking portal or mobile banking app
- Navigate to Standing Instructions or Auto-Debit Mandates
- Locate the Amazon or Amazon Pay mandate
- Cancel or revoke the mandate
- Contact your bank's customer support if you are unable to locate the mandate
Important Notes
- Refunds: Amazon typically does not offer refunds for partially used subscription periods except in cases of billing errors
- Offline Music: All songs downloaded for offline listening will become inaccessible once the subscription ends
- Playlists: Your created playlists and listening history are saved and will be restored if you resubscribe
- Amazon Music Unlimited Plans (India): Individual (₹999/year or ₹99/month), Prime Member (₹899/year), Family Plan (₹1,690/year), Single Device Plan (₹49/month)
- Access: Full access to all music and features is retained until the end of the current billing cycle
- Verification: Always check your registered email for a cancellation confirmation from Amazon
Troubleshooting
If You Can't Find Amazon Music Unlimited in Subscriptions:
- Ensure you are signed in with the correct Amazon account used for the subscription
- Check if the subscription was purchased through Google Play or Apple App Store instead
- Look under Prime Add-Ons if you subscribed as a Prime member
- Contact Amazon Customer Support for help locating the subscription
If Charges Continue After Cancellation:
- Verify cancellation status under Memberships & Subscriptions in your Amazon account
- Check if there is a separate Family Plan or Single Device plan still active
- Review your Amazon Pay balance and autopay settings
- Contact Amazon Support and raise a billing dispute
If the Cancel Option is Not Visible:
- Try accessing the page from a desktop browser instead of the mobile app
- Clear browser cache and cookies and reload the page
- Disable any VPN or browser extensions that may block the cancellation page
- Contact Amazon Customer Support for manual cancellation assistance
Contacting Amazon Support
- Help Center: amazon.in/hz/contact-us
- Amazon Music Help: music.amazon.in/help
- Phone (India): 1800-3000-9009 (toll-free)
- Live Chat: Available through the Amazon website and app under Help → Contact Us
- Twitter/X: @AmazonHelp
Alternatives to Canceling
- Switch to Amazon Music Free: Downgrade to the free tier which offers limited access to songs and playlists with ads
- Switch to Prime Music: If you have Amazon Prime, Prime Music is included at no extra cost with access to 2 million songs
- Downgrade to Single Device Plan: At ₹49/month, the Single Device Plan is a budget-friendly option for listening on one device only
- Annual Plan: Switch from monthly billing to the annual plan to save money — the Individual Annual Plan works out cheaper per month
- Family Plan: Share the cost with up to 6 family members under one Family Plan to reduce the per-person monthly expense
Before canceling, consider switching to the Amazon Prime Music plan if you already have an active Prime membership. It offers 2 million songs at no additional cost and may cover your basic music streaming needs without any extra charges.
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