Skip to main content

Archive

Show more

How to Cancel Ola Pass Subscription | ओला पास सब्सक्रिप्शन कैसे बंद करें

How to Cancel Ola Pass Subscription | ओला पास सब्सक्रिप्शन कैसे बंद करें

Ola Pass subscriptions automatically renew each month. This comprehensive guide covers all methods to cancel Ola Pass subscription based on how you subscribed.

Key Information: Canceling stops future charges but you can continue using Ola Pass benefits until the end of your current billing period.


1. Canceling via Ola App

The easiest and recommended method:

  1. Open the Ola app and log in
  2. Tap your profile icon in the top left
  3. Go to Ola Pass or Subscriptions
  4. Tap Manage Subscription
  5. Select Cancel Subscription and confirm

Note: You will continue to get ride discounts and Pass benefits until the current billing cycle ends.


2. Canceling via Ola Website

Using a browser:

  1. Visit www.olacabs.com and log in
  2. Click your profile icon
  3. Go to AccountOla Pass
  4. Click Manage Subscription
  5. Select Cancel Subscription

3. Canceling via Google Play (Android)

For subscriptions purchased through Google Play:

  1. Open Google Play Store app
  2. Tap your profile icon → Payments & subscriptionsSubscriptions
  3. Select Ola
  4. Tap Cancel subscription and confirm

4. Canceling via Apple App Store (iOS)

For subscriptions made through iPhone or iPad:

  1. Open Settings app
  2. Tap your name → Subscriptions
  3. Select Ola
  4. Tap Cancel Subscription and confirm

5. Canceling Bank-Linked Autopay

If charges persist after cancellation:

  1. Log in to your bank's internet banking or mobile app
  2. Navigate to Standing Instructions or Auto-Debit Mandates
  3. Find and cancel the Ola Pass mandate
  4. Contact bank support if needed

Important Notes

  • Refunds: Ola generally does not offer refunds for partial months
  • Access: You keep Ola Pass benefits until the current billing cycle ends
  • Verification: Always check confirmation email and Ola app status

Troubleshooting

If Autopay Still Deducts Money:

  • Verify cancellation in Ola app
  • Check for active bank mandates
  • Contact Ola support

If You Can't Find Cancel Option:

  • Ensure you are logged into the correct Ola account
  • Check if subscription is through a third-party provider
  • Try canceling from the app or website

Contacting Ola Support

  • Helpline: 080-4684-4684
  • In-App: Go to Profile → Help & Support
  • Email: support@olacabs.com

Alternatives to Canceling

  • Downgrade: Switch back to regular rides without Pass
  • Remove Payment Method: Delete saved card after canceling

Ola Pass offers ride discounts and priority. Consider if you still need these benefits before canceling your subscription.

Comments