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How to Cancel Byju’s Subscription | बायजूज़ सब्सक्रिप्शन कैसे रद्द करें

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How to Cancel Byju’s Subscription | बायजूज़ सब्सक्रिप्शन कैसे रद्द करें

Byju’s subscriptions automatically renew each month. This comprehensive guide covers all methods to cancel Byju’s subscription based on how you subscribed.

Key Information: Canceling stops future charges but you can continue accessing courses until the end of your current billing period. Your learning progress is saved.

1. Canceling via Byju’s App

The easiest method:

  1. Open the Byju’s app and log in
  2. Tap your profile icon
  3. Go to Account or Subscription
  4. Tap Manage Subscription
  5. Select Cancel Subscription and confirm

Note: You can continue accessing your enrolled courses until the current billing cycle ends.

2. Canceling via Byju’s Website

Using a browser:

  1. Visit www.byjus.com and log in
  2. Go to your account dashboard
  3. Navigate to Subscription or My Account
  4. Click Cancel Subscription
  5. Follow the prompts

3. Canceling via Google Play (Android)

For subscriptions purchased through Google Play:

  1. Open Google Play Store app
  2. Tap your profile icon → Payments & subscriptions → Subscriptions
  3. Select Byju’s
  4. Tap Cancel subscription and confirm

4. Canceling via Apple App Store (iOS)

For subscriptions made through iPhone or iPad:

  1. Open Settings app
  2. Tap your name → Subscriptions
  3. Select Byju’s
  4. Tap Cancel Subscription and confirm

5. Canceling via Third-Party Providers

For subscriptions through banks, Jio, Airtel, or other partners:

  1. Check payment method in your Byju’s account
  2. Contact the respective provider through their app or customer care
  3. Verify cancellation in Byju’s account

Critical: Third-party subscriptions cannot be canceled directly through Byju’s. Contact the provider.

6. Canceling Bank-Linked Autopay

If charges persist after cancellation:

  1. Log in to your bank's internet banking or mobile app
  2. Navigate to Standing Instructions or Auto-Debit Mandates
  3. Find and cancel the Byju’s mandate
  4. Contact bank support if needed

Important Notes

  • Refunds: Byju’s refund policy varies — check terms at the time of cancellation
  • Access: You keep course access until the current billing cycle ends
  • Verification: Always check confirmation email and account status

Troubleshooting

If Autopay Still Deducts Money:

  • Verify cancellation in Byju’s account
  • Check for active bank mandates
  • Contact Byju’s support

If You Can't Find Cancel Option:

  • Ensure you are logged into the correct account
  • Check if subscription is through a third-party provider
  • Contact Byju’s customer care

Contacting Byju’s Support

  • Helpline: 1800-258-8888 (toll-free)
  • In-App: Chat support available
  • Email: support@byjus.com

Alternatives to Canceling

  • Downgrade: Switch to a lower plan if available
  • Remove Payment Method: Delete saved card after canceling

Before canceling, check if you can pause your learning plan or switch to a more affordable option.

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